Frequently Asked Questions (FAQ)

How can I contact you if I have questions?

Our support team is always happy to help!
You can reach us via contact page — we usually reply within 24 hours.
Customer happiness is our top priority 💛

Is Snugly really as soft and warm as it looks?

Absolutely! Each Snugly hoodie blanket is made from ultra-soft microfleece on the outside and plush sherpa on the inside — designed to keep you warm, cozy, and comfortable all day long. Once you put it on, you won’t want to take it off.

Is Snugly a good gift idea?

Absolutely — it’s one of our most popular gift choices!Each Snugly comes carefully packed and ready to gift, perfect for birthdays, holidays, or just surprising someone who loves comfort.

Can I wash my Snugly?

Yes! Snugly is fully machine washable.Just wash it cold on a gentle cycle and tumble dry on low.It stays soft and fluffy even after many washes — no special care needed.

How long does shipping take?

All orders are packed and shipped within 1–2 business days.
Estimated delivery time is 3–6 business days within the EU.
You’ll receive a tracking link as soon as your Snugly is on its way!

What if it doesn’t fit or I change my mind?

We’re confident you’ll fall in love with your Snugly — but if for any reason you’re not 100% happy, you can return it within 90 days for a full refund.
No stress, no questions asked.
Your comfort and satisfaction always come first. 💛